Shipping Policy

1. Processing Time

  • Orders are typically processed within 1-3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Methods & Delivery Time
We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-10 business days.

  • Expedited Shipping: Estimated delivery within 2-5 business days.

  • Express Shipping: Estimated delivery within 1-3 business days.

Delivery times may vary based on location, carrier delays, and other external factors.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be available on orders over a certain amount. Check our promotions for details.

4. International Shipping

  • We currently do/do not offer international shipping.

  • Customs duties and taxes (if applicable) are the responsibility of the customer.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your order using the provided tracking link.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at [retaillexofficial1@gmail.com].

  • Lost packages due to incorrect address input or unclaimed parcels are the responsibility of the customer.

7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 48 hours of delivery with photos of the issue.

  • We will investigate and provide a resolution, including replacements or refunds if necessary.

8. Contact Us
If you have any questions about these Terms of Service, contact us at 

  • Email: retaillexofficial1@gmail.com

  • Phone: 03004477656

  • Address: LAHORE

Thank you for shopping with RetailLex.com!

 

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