Shipping Policy
1. Processing Time
-
Orders are typically processed within 1-3 business days.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
-
Standard Shipping: Estimated delivery within 5-10 business days.
-
Expedited Shipping: Estimated delivery within 2-5 business days.
-
Express Shipping: Estimated delivery within 1-3 business days.
Delivery times may vary based on location, carrier delays, and other external factors.
3. Shipping Rates
-
Shipping rates are calculated at checkout based on your location and selected shipping method.
-
Free shipping may be available on orders over a certain amount. Check our promotions for details.
4. International Shipping
-
We currently do/do not offer international shipping.
-
Customs duties and taxes (if applicable) are the responsibility of the customer.
5. Order Tracking
-
Once your order has shipped, you will receive a tracking number via email.
-
You can track your order using the provided tracking link.
6. Delayed or Lost Shipments
-
If your order is delayed beyond the estimated delivery time, please contact us at [retaillexofficial1@gmail.com].
-
Lost packages due to incorrect address input or unclaimed parcels are the responsibility of the customer.
7. Damaged or Missing Items
-
If your order arrives damaged or incomplete, contact us within 48 hours of delivery with photos of the issue.
-
We will investigate and provide a resolution, including replacements or refunds if necessary.
8. Contact Us
If you have any questions about these Terms of Service, contact us at
-
Email: retaillexofficial1@gmail.com
-
Phone: 03004477656
-
Address: LAHORE
Thank you for shopping with RetailLex.com!